How do I measure for a custom table pad?
We have a few different ways you can go about this. The first and easiest method is to give us the manufacturer and look for the model number under your table (normally written in crayon). We keep thousands of these on file to ensure the table pad fits perfectly.
The second method is to contact us so that we can send you detailed instructions on how to measure for your table or create a pattern of your tabletop (patterns for tabletops are only needed if your tabletop has a unique shape or design).
You can also head over to our how to measure your table page for more information.
——–
Why own a Table Pad?
The primary reason to own a table pad is to protect your property from potential damage. Dining tables, buffets, pianos and conference tables can easily cost many thousands of dollars. A pad is a proven and effective way to keep furniture looking brand new.
The three most common problems people face are heat, scratches and spills. Our pads are designed to protect surfaces while still providing an elegant look to your fine furnishings.
Berger table pad manufacturer has built a reputation in the industry as “the finest table pads made” through our strict quality standards. Additionally, we have some of the best prices in the market, with the highest quality, savings to our customers everyday.
Our pads consist of a solid, lightweight, fiberboard core that is basically unaffected by humidity and will not warp when standing upright. This definitely saves space. Because our pads are lighter than others, they are much easier to handle. They are unquestionably the world’s best quality pads.
——
What is your Manufacturer’s GUARANTEE?
Your 100% satisfaction is our #1 priority. We have literally sold hundreds of thousands of table pads by phone and online over the years.
The percentage of those that do not fit is astonishingly low! But we’re all human. If we make the error, we guarantee to remake your pad at absolutely no additional cost. Keep in mind, table pads are custom made and upholstered, so we do allow ourselves a 3/16″ tolerance in width, length, and shape when centered on your table.
——-
What information is needed to place a table pad order?
Usually there is no need for you to do any type of measuring. Since we have over 20,000 table patterns on file all we need is for you to check the bottom of your furniture or the receipt for the manufacturer name and model number.
If you don’t have the model number information, We have phone support to help you do the measuring in just a few minutes.
——
What are my color options?
We keep a wide variety of color choices that are sure to fit your individual table and requirements. Visit our colors page to view these in detail. Remember, each computer monitor shows colors a bit differently, therefore, if you need a sample swatch you may request one here.
———
What is the MagnaLoc™ magnetic locking system?
This is our patented system that helps keep the table pad sections from separating during normal use. Learn more about this exclusive system, here.
——-
What is your Warranty & Return Policy?
In addition to our 90-day workmanship guarantee, not including your own negligence or an act of nature, we will repair, reupholster, or replace table pads at no charge to you.
As in any custom made product, we do not exchange or give refunds. If you have a problem with the table pad you ordered – such as manufacturing defects, damage, etc. – you must contact us within 30 days at 1-386-227-7993. We will be more than happy to assist you with your table pad concerns. We guarantee to make it right if we made an error or if there is any shipping damage.Tablepad Support and Frequently Asked Questions
How long will it take to receive my custom table pad?
As each table pad is custom made to order, it typically takes about 3 to 6 weeks for the cover to be made before it ships. You will typically receive your cover in about 4 weeks from the date of your order. Orders are shipped via UPS or FedEx directly to your home
Where do you ship your table pads to?
Our custom table pads can be shipped anywhere within the Continental US. Call us for a quote for shipping to Alaska, Hawaii and Canada
How much does it cost to ship a table pad?
The cost of shipping is included in the price of the table pad to addresses within the Continental US. We will be adding shipping to Hawaii, Alaska and Canada but there will be an additional shipping charge (however, this service is not currently offered).
What if my cover is damaged during shipment?
If you receive the cover and there is shipping damage, please notify us immediately. We may request that you take an image so that we can file a claim with the shipper. We will then be able to remake the affected sections or cover and have them shipped back to you. Any factory defects would be covered under the manufacturer’s warranty.
.
What is your cancellation policy?
All table pads are custom made with your specific dimensions and colors. Therefore, this item can not be resold or re-manufactured. Any order cancelled, after production has started, will therefore incur a 50% cancellation fee, for inventory and stock utilized. Any order cancelled, prior to production has started, will incur a cancellation fee equivalent to the transaction fees incurred by the credit card company (approx. 3.5%).
.